MFC-J497DW FAQs & Troubleshooting MFC-J497DW Not your product? Sort by: Updated Date Popularity 4 Results 1. 01/23/2020 Load Documents in the Automatic Document Feeder (ADF) 2. 01/23/2020 Load Documents on the Scanner Glass 3. 12/21/2017 (Video) Load A4/Letter paper 4. 10/13/2017 Load envelopes Paper Feed / Paper Jam FAQs & Troubleshooting