MFC-9120CN
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FAQs & Troubleshooting |
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MFC-9120CN
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22 Results
1. 04/10/2023
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
2. 03/17/2023
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
3. 03/17/2023
I can print but cannot scan via network. (For Windows)
4. 09/20/2022
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
5. 08/22/2022
I keep getting the error message "Authenticate Err (Authentication error)".
6. 06/30/2022
I can print but cannot scan via network. (For Mac)
7. 04/14/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
8. 01/21/2019
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
9. 11/14/2018
I am sharing my Brother machine. I can print but cannot scan.
10. 01/25/2018
I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
11. 04/07/2017
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
12. 03/25/2016
When I try to scan the document, the scanner application crashes. (OS X 10.11)
13. 03/24/2016
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
14. 03/24/2016
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
15. 03/24/2016
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
16. 03/24/2016
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
17. 11/18/2015
On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
18. 01/11/2013
I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
19. 11/08/2011
I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
20. 11/07/2011
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
21. 06/15/2011
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
22. 03/05/2010
When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.