MFC-J690DW
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FAQs & Troubleshooting |
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MFC-J690DW
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11 Results
1. 07/04/2024
I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
2. 07/04/2024
Brother iPrint&Scan cannot find my Brother machine (macOS)
3. 09/22/2023
I cannot scan via network.
4. 04/10/2023
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
5. 04/07/2023
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
6. 03/23/2023
Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
7. 01/13/2023
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
8. 04/14/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
9. 03/19/2021
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
10. 01/21/2019
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
11. 11/14/2018
I am sharing my Brother machine. I can print but cannot scan.