MFC-J497DW
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FAQs & Troubleshooting |
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MFC-J497DW
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1. 06/27/2024
The scanning speed is slow when scanning from my machine. (Windows)
2. 04/07/2023
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
3. 03/23/2023
Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
4. 03/25/2016
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
5. 03/25/2016
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
6. 06/04/2013
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.