MFC-J6925DW FAQs & Troubleshooting MFC-J6925DW Not your product? Sort by: Updated Date Popularity 4 Results 1. 06/13/2017 I am having a issue receiving faxes. 2. 04/25/2014 I am using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes. 3. 04/11/2014 I'm having problems receiving color faxes. 4. 02/14/2014 I'm using MagicJack and am having problems sending or receiving faxes. Fax FAQs & Troubleshooting