MFC-J4710DW FAQs & Troubleshooting MFC-J4710DW Not your product? Sort by: Updated Date Popularity 3 Results 1. 06/03/2013 One or more of my colors are not printing (blank). 2. 09/26/2012 When I print, the pages are smudged with ink. 3. 09/25/2012 The faxes I send are always received with a black vertical line down the page. Fax FAQs & Troubleshooting