FAQs & Troubleshooting
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PT-1500PC
52 Results
31. 06/02/2020
I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
32. 05/29/2020
During installation, the Next button cannot be selected, or the status bar never finishes.
33. 05/07/2020
How to use a 9/64" (3.5 mm) wide tape
34. 04/27/2020
How do I print vertically?
35. 04/07/2020
How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
36. 03/27/2020
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
37. 12/11/2019
Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
38. 03/12/2019
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
39. 01/18/2019
"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
40. 01/17/2019
The driver downloaded from the website cannot be installed.
41. 11/29/2018
The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
42. 08/16/2018
Can my printer use TZ/TZe tapes?
43. 07/23/2018
The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
44. 02/21/2018
What is the difference between the Auto Format command and the Apply Layout Style command?
45. 12/22/2017
The top and base layers of the laminated tape are misaligned.
46. 11/21/2017
How is the print head cleaning cassette used?
47. 02/10/2015
How can I use the Sequential Numbering function? (P-touch Editor 5.0 for Mac)
48. 01/13/2015
I want to print without excess tape before the label.
49. 01/06/2015
Error messages do not appear when using the USB connection of my printer.
50. 08/09/2013
I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
51. 06/27/2012
Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
52. 06/27/2012
How can I make vertical labels? (P-touch Editor 5.0 for Mac)