FAQs & Troubleshooting
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105 Results
31.
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
32.
Open the "Scanners and Cameras" and Properties.
33.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
34.
I cannot save a file downloaded from the Brother support website (For Windows)
35.
Download a file from the "Downloads" section and save it to Windows 8 computer.
36.
Verify the Brother machine connected to the Wired Network (For Windows)
37.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
38.
Replace Roller
39.
I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
40.
Check your machine's IP Address or Node Name
41.
I cannot complete the Brother Software installation because it stops when a screen for connecting the cable appears (Windows).
42.
I cannot scan from my computer via network. (For Macintosh)
43.
Check the IP addresses of your PC and the Brother machine
44.
What driver package format is supported by my Linux distribution?
45.
Verify the Brother machine connected to the Wireless Network (For Windows)
46.
How to identify your Operating System (OS).
47.
The LCD displays an error code when I use Web icon (Brother Web Connect).
48.
Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
49.
Discover the MAC address of the Brother network card
50.
The BRAdmin Professional software is not able to locate the Brother machine on my network.
51.
I get a TS error when trying to scan on a wireless network.
52.
Multifeed
53.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
54.
What is WPA-PSK/ WPA2-PSK, TKIP and AES?
55.
Install PaperPort™ 12SE onto Windows 10.
56.
Changing scan settings in ControlCenter.
57.
A horizontal line appears at the top of the scanned image.
58.
The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
59.
Clean the Separation Pad
60.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.