FAQs & Troubleshooting
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DCP-350C
200 Results
31.
Can third party ink be used to refill the ink cartridges?
32.
Why can't I print when an ink cartridge is empty?
33.
Change the user interface of ControlCenter3
34.
Pre-Required Procedures (Linux)
35.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
36.
The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
37.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
38.
Improve the quality of the images from my Brother machine's PhotoCapture Center.
39.
Locate files scanned with ControlCenter2 (For Macintosh)
40.
Which E-mail packages are compatible with ControlCenter3?
41.
When I print, the pages are smudged with ink. What should I do?
42.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
43.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
44.
The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
45.
How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
46.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
47.
Configure and use the Scan Key Tool (Linux)
48.
Windows 10 Support Information
49.
Open the Status Monitor
50.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
51.
"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
52.
Scan multiple pages into one file instead of each scan being saved as a separate file.
53.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
54.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
55.
How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
56.
Where can I get FaceFilter Studio and what can I do with this application?
57.
Why is it necessary for my machine to go through regular cleaning cycles?
58.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
59.
One or more of my colors are not printing (blank). What can I do?
60.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).