FAQs & Troubleshooting
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DCP-385C
216 Results
31.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
32.
Can third party ink be used to refill the ink cartridges?
33.
When I print, the pages are smudged with ink. What should I do?
34.
Replace Ink
35.
The LCD displays an error code (number). What does it mean?
36.
I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
37.
Install the built-in drivers (For Windows 8 and Windows 10)
38.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
39.
To install the printer driver easily using a tool. (Linux)
40.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
41.
Download a file from the "Downloads" section and save it to Windows 8 computer.
42.
I still receive the error message "Paper Jam" after I removed the jammed paper.
43.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
44.
Scan multiple pages into one file instead of each scan being saved as a separate file.
45.
Cleaning the print head.
46.
Paper size settings are unavailable when I print from OpenOffice (Linux)
47.
How do I install my Brother machine in Windows 7 using the USB connection?
48.
Uninstall the Brother Software and Drivers (Windows)
49.
Configure scan settings without administrator privileges (Linux)
50.
How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
51.
Delete print jobs from the print queue.
52.
How to identify your Operating System (OS).
53.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
54.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
55.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
56.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
57.
The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
58.
When I print images, the quality is not good (Linux)
59.
Important points for specifying the scan area (Linux)
60.
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)