FAQs & Troubleshooting
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DCP-L5500DN
304 Results
31.
Install the optional lower tray
32.
Send or Receive an Email Securely Using SSL TLS
33.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
34.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
35.
I cannot save a file downloaded from the Brother support website (For Windows)
36.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
37.
Toner Low or Prepare New Toner Cartridge
38.
Print on Both Sides of the Paper (Windows®)
39.
I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
40.
Image skewed
41.
After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
42.
My Brother machine could not be found over the network when I installed drivers on my computer.
43.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
44.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
45.
Scan multiple pages into one file instead of each scan being saved as a separate file.
46.
Size mismatch
47.
Paper is Jammed inside the Machine
48.
Black toner marks across the page
49.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
50.
How to identify your Operating System (OS).
51.
What driver package format is supported by my Linux distribution?
52.
Update the Driver or Firmware for your Brother machine
53.
(Video) Set up your Brother machine
54.
Document Jam
55.
Paper is Jammed in the Paper Tray
56.
Add your Brother machine with AirPrint (macOS)
57.
Check the remaining ink or toner level (Linux)
58.
Black lines down the page
59.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
60.
Load and Print Thick Paper and Labels Using the MP Tray