FAQs & Troubleshooting
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FAX-2440C
161 Results
31.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
32.
Can I print from or scan to Android™ Smartphone?
33.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
34.
Why does the LCD on my machine say 'INK EMPTY' when there is still Ink remaining?
35.
Where is the USB port on the machine? I can't find it on the back of the unit.
36.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
37.
How to identify your Operating System (OS).
38.
Change the printer driver settings (Windows/macOS)
39.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
40.
Can third party ink be used to refill the ink cartridges?
41.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
42.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
43.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
44.
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
45.
Is there any way to reduce Ink consumption?
46.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
47.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
48.
Can I still receive faxes or calls when the machine is switched off?
49.
Why can't I print when an ink cartridge is empty?
50.
When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
51.
Clear the paper jam or printer jam.
52.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
53.
ControlCenter3 displays a blank screen at startup (Windows)
54.
Open the Control Panel (For Windows)
55.
The edge of glossy paper is smudged.
56.
Can I print from and scan to iPhone, iPod touch and iPad?
57.
I replaced my ink cartridge but the LCD is still displaying "Near Empty".
58.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
59.
I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
60.
Why does my computer become unresponsive when using the USB interface to connect the Brother machine?