FAQs & Troubleshooting
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HL-L2420DW
110 Results
Note: “*” indicates that the content is from the Online User’s Guide.
31.
I cannot print full-page photos or images using Email Print.
32.
Delete print jobs from the print queue.
33.
Drum !
34.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
35.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
36.
Wireless setup is requesting a WPS PIN to complete the setup
37.
Self-Diagnostic
38.
Drum End Soon
39.
What driver package format is supported by my Linux distribution?
40.
Check the remaining ink or toner level (Linux)
41.
Size Error DX
42.
(Video) Paper is Jammed in the Output Paper Tray
43.
Wrong Toner or Wrong Toner Cartridge
44.
I cannot print on a wireless (Wi-Fi) network (Mac)
45.
I cannot find some option in the Printing preferences. (For Windows)
46.
Change the printer driver settings (Windows)
47.
Cartridge Error
48.
Cannot Detect
49.
When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
50.
I cannot install Brother drivers on Debian 10 or later (Linux)
51.
Update the Driver or Firmware for your Brother machine
52.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
53.
2-sided Disable or 2-sided Disabled
54.
Toner Ended
55.
No Toner
56.
I get a TS error when trying to print on a wireless network.
57.
Open the Control Panel (For Windows)
58.
Enable the Brother machine's network interface.
59.
"Offline" appears on the Status Monitor. (Windows)
60.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater