FAQs & Troubleshooting
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TJ-4120TN
109 Results
31.
The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Paper".
32.
How to adjust the print position with the BPM (Brother Printer Management Tool) (for Windows)
33.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
34.
I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot print with "Printer Driver for P-touch Editor".
35.
How to get an alert log file using the BPM (Brother Printer Management Tool) (for Windows)
36.
How to reset the printer settings by directly operating the printer
37.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
38.
The power indicator does not light.
39.
I cannot install the Windows driver.
40.
The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”.
41.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
42.
The LED is lit in red and the printer status from the BPM (Brother Printer Management Tool) shows "Head Open".
43.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
44.
Printing is not possible.
45.
Where can I find the printer's network settings, such as IP address?
46.
BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing.
47.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
48.
How to install Brother software on a computer not connected to the Internet
49.
The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
50.
Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
51.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
52.
How to clean the Platen Roller
53.
How to identify your Operating System (OS) for Windows or Mac
54.
I cannot connect my machine to the wireless network.
55.
The label wraps around the platen roller when using the cutter.
56.
How to clean the Print Head
57.
How to change the speed and density in BarTender
58.
The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
59.
Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
60.
I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)