FAQs & Troubleshooting
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MFC-3100C
127 Results
31.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
32.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
33.
I'm using Windows. I tried to install the MFL-Pro Suite Software (MFC Software Suite) from the CD-ROM, but the installation failed and now I can not remove the portions that did install. What can I do?
34.
I'm using Macintosh®. What are the settings in the Scanner window used for?
35.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
36.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
37.
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
38.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
39.
Why doesn't the machine answer when receiving a call?
40.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
41.
I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
42.
I cannot print from my computer via USB.
43.
The keys on the control panel do not respond.
44.
How do I clean the Scanner to improve the copy or fax quality?
45.
How can I improve poor print quality?
46.
I'm using Windows® 2000. I can't uninstall "PaperPort" from "START" menu or can't choose "Remove" from "Add/Remove Programs" either.
47.
Open the Control Panel (For Windows)
48.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
49.
Functions supported in the Windows 7 built-in drivers
50.
Verify if the Brother machine has a dial tone
51.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
52.
Clear the paper jam or printer jam.
53.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
54.
How do I replace the Ink Cartridge?
55.
Can I confirm that the FAX was sent correctly?
56.
Where is the full User's Guide? I can't find enough information in the paper manual.
57.
When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
58.
When I share a FAX/ DCP/ MFC via a Windows® XP PC, the machine prints garbage characters. What can I do?
59.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
60.
Cannot print after a Windows 10 update (June 2020)