FAQs & Troubleshooting
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MFC-3100C
127 Results
31. 09/19/2014
Why doesn't my Brother machine have a dial tone?
32. 06/05/2014
I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
33. 02/17/2014
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
34. 01/27/2014
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
35. 01/27/2014
I am using Windows XP. I downloaded the WHQL certified driver for Parallel from the Web. How do I install it?
36. 01/27/2014
I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
37. 01/27/2014
How can I improve poor print quality?
38. 01/27/2014
What is the "Station ID" and how do I set it?
39. 01/20/2014
How do I use my Outlook contacts with my Brother PC-Fax? (import)
40. 01/17/2014
Scan a document using "Scanner and Camera Wizard" in Windows XP
41. 01/17/2014
Scan an image and insert it in a Windows XP application
42. 01/17/2014
Scan a document from a Windows XP application
43. 11/26/2013
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
44. 05/17/2013
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
45. 05/17/2013
Windows 7 Support Information
46. 05/15/2013
How can I remove horizontal white lines and other flaws from documents printed on my Fax/MFC?
47. 05/10/2013
Why doesn't the machine answer when receiving a call?
48. 05/10/2013
Why doesn't the machine answer when receiving a call?
49. 05/10/2013
"NEAR INK EMPTY (COLOR)" is appearing on the LCD. What does it mean and how do I clear it from the LCD?
50. 05/10/2013
My FAX/MFC will not Dial. Why?
51. 04/25/2013
Verify if the Brother machine has a dial tone
52. 02/26/2013
Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
53. 01/28/2013
The keys on the control panel do not respond.
54. 08/02/2012
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
55. 07/30/2012
When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
56. 07/18/2012
The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
57. 06/29/2012
What does "NG" or "ERROR" on the Transmission Verification Report mean?
58. 05/11/2012
Scan a document from a Windows Vista application
59. 03/08/2012
Clear the paper jam or printer jam.
60. 11/08/2011
Scan a document from the Windows Vista Photo Gallery