FAQs & Troubleshooting
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MFC-3240C
250 Results
31.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
32.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
33.
Can third party ink be used to refill the ink cartridges?
34.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
35.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
36.
Functions supported in the Windows 7 built-in drivers
37.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
38.
Scan multiple pages into one file instead of each scan being saved as a separate file.
39.
Can I print using only the black ink cartridge when the Color cartridges have run out?
40.
Why does the LCD on my machine say 'INK EMPTY' when there is still Ink remaining?
41.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
42.
When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
43.
Where is the USB port on the machine? I can't find it on the back of the unit.
44.
The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
45.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
46.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
47.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
48.
Can I still receive faxes or calls when the machine is switched off?
49.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
50.
I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
51.
I installed scan-key-tool, but it does not work. (Linux)
52.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
53.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
54.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
55.
How do I clear Machine Error 46?
56.
Verify if the Brother machine has a dial tone
57.
Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
58.
Which E-mail packages are compatible with ControlCenter3?
59.
"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
60.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?