FAQs & Troubleshooting
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MFC-4420C
139 Results
31.
Change the printer driver settings (Windows/macOS)
32.
Can I reduce the size of a received fax on this machine?
33.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
34.
I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
35.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
36.
Open the Control Panel (For Windows)
37.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
38.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
39.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
40.
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
41.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
42.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
43.
How do I replace the Ink Cartridge?
44.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
45.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
46.
When trying to print from Mac OS® X the print queue is stopped.
47.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
48.
I'm using Windows. I tried to install the MFL-Pro Suite Software (MFC Software Suite) from the CD-ROM, but the installation failed and now I can not remove the portions that did install. What can I do?
49.
I'm using Macintosh. What is the PreScan option used for?
50.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
51.
I cannot print from my computer via USB.
52.
Scan a document using "Scanner and Camera Wizard" in Windows XP
53.
Images of the thumbnail page from the media (memory) card won't print.
54.
Windows 10 Support Information
55.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
56.
Windows 7 Support Information
57.
I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
58.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
59.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
60.
The link icon for Outlook Express is not displayed in PaperPort®. What should I do?