FAQs & Troubleshooting
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MFC-640CW
311 Results
31.
Where is the USB port on the machine? I can't find it on the back of the unit.
32.
What is Distinctive Ring and how do I program it?
33.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
34.
I'm using Macintosh®. What are the settings in the Scanner window used for?
35.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
36.
Scan multiple pages into one file instead of each scan being saved as a separate file.
37.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
38.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
39.
I am having issues with the paper feed. What can I do?
40.
Can I reduce the size of a received fax on this machine?
41.
How do I know the current network configuration?
42.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
43.
How do I clear Machine Error 46?
44.
Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
45.
I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
46.
When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
47.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
48.
While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?
49.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
50.
Important points you need to confirm before configuring your Brother machine for a wireless network.
51.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
52.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
53.
Configure or change the settings of the ControlCenter 2 or 3 scanning options
54.
Can I print using only the black ink cartridge when the Color cartridges have run out?
55.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
56.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
57.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
58.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
59.
The BRAdmin Professional software is not able to locate the Brother machine on my network.
60.
Can I confirm that the FAX was sent correctly?