FAQs & Troubleshooting
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MFC-7340
225 Results
31.
Can I use voice mail on the same line as my Brother machine?
32.
How do I clean the drum unit?
33.
Replace the toner cartridge
34.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
35.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
36.
Locate files scanned with ControlCenter2 (For Macintosh)
37.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
38.
Transfer faxes to the PC when my machine has a mechanical problem
39.
How do I clear paper jams inside the machine?
40.
What is the recommended paper?
41.
I cannot install Brother drivers on Debian 10 or later (Linux)
42.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
43.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
44.
Install the built-in drivers (For Windows 8 and Windows 10)
45.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
46.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
47.
Scan multiple pages into one file instead of each scan being saved as a separate file.
48.
Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
49.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
50.
What is Distinctive Ring and how do I program it?
51.
How do I clean the corona wire?
52.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
53.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
54.
Uninstall the drivers (Windows)
55.
"ControlCenter needs to be updated." - macOS 10.15 Catalina
56.
I cannot send a fax using PC-FAX (Windows 10)
57.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
58.
Delete print jobs from the print queue.
59.
Can I use AirPrint with my Brother machine?
60.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)