FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/mfc7420_all.jpg)
MFC-7420
294 Results
31.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
32.
Open the Control Panel (For Windows)
33.
The back cover is securely closed, however the message "Back Cover Open" is displayed on the LCD. How do I clear this message?
34.
The paper is skewed when it's printed.
35.
Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
36.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
37.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
38.
The printer status is Offline or Paused.
39.
Scan multiple pages into one file instead of each scan being saved as a separate file.
40.
What are the recommended specifications for the paper I should use on my product?
41.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
42.
Can I print using the IPP protocol on Windows XP?
43.
Load envelopes, labels, or thick paper into the manual feed slot.
44.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
45.
Cannot print after a Windows 10 update (June 2020)
46.
I cannot print from my computer via USB.
47.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
48.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
49.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
50.
Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
51.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
52.
Can I confirm that the FAX was sent correctly?
53.
Can I use non-Brother or third party supplies with the Brother machine?
54.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
55.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
56.
How do I know the current network configuration?
57.
I cannot install Brother drivers on Debian 10 or later (Linux)
58.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
59.
I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.
60.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.