FAQs & Troubleshooting
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MFC-7860DW
351 Results
31.
I can print but cannot scan via network. (For Windows)
32.
What driver package format is supported by my Linux distribution?
33.
Curled
34.
I cannot find some option in the Printing preferences. (For Windows)
35.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
36.
Enable the Brother machine's network interface.
37.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
38.
Print on envelopes, labels, or thick paper from the manual feed slot.
39.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
40.
MANUAL FEED
41.
JAM DUPLEX
42.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
43.
Curled or wavy
44.
Document Jam
45.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
46.
Can I use voice mail on the same line as my Brother machine?
47.
Wrinkles or creases
48.
Print the Network Configuration List
49.
Page skewed
50.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
51.
Print both sides of paper or a booklet automatically
52.
Drum Error (Drum!)
53.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
54.
JAM TRAY 1
55.
Faint
56.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
57.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
58.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
59.
Pre-Required Procedures (Linux)
60.
Use the Universal Printer Driver for PCL