31.

When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?

32.

I am having issues with the paper feed. What can I do?

33.

When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?

34.

What does "NG" or "ERROR" on the Transmission Verification Report mean?

35.

Why can't I print when an ink cartridge is empty?

36.

ControlCenter3 displays a blank screen at startup (Windows)

37.

Download a file from the "Downloads" section and save it to Windows 8 computer.

38.

Install the built-in drivers (For Windows 8 and Windows 10)

39.

When I try to OCR into WordPad using PaperPort® 9.0SE or Brother Control Center 2.0, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?

40.

Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?

41.

I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™,  Secure Digital™ card is installed into the media slot. What can I do?

42.

How do I know the current network configuration?

43.

Pre-Required Procedures (Linux)

44.

Can I print from or scan to Android™ Smartphone?

45.

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?

46.

Cannot print after a Windows 10 update (June 2020)

47.

The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)

48.

The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.

49.

I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.

50.

I replaced my ink cartridge but the LCD is still displaying "Near Empty".

51.

Can I print using only the black ink cartridge when the Color cartridges have run out?

52.

Why does the LCD on my machine say 'INK EMPTY' when there is still Ink remaining?

53.

Scan a document in OS X 10.8/macOS 10.12 - 10.15.

54.

Scan a document from a Windows XP application

55.

When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?

56.

The BRAdmin Professional software is not able to locate the Brother machine on my network.

57.

I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)

58.

Why doesn't the machine answer when receiving a call?

59.

Can I confirm that the FAX was sent correctly?

60.

When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?