FAQs & Troubleshooting
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MFC-8640D
218 Results
31.
Install the built-in drivers (For Windows 8 and Windows 10)
32.
How to identify your Operating System (OS).
33.
Can I print from and scan to iPhone, iPod touch and iPad?
34.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
35.
Replace the drum unit.
36.
I'm using Macintosh®. What are the settings in the Scanner window used for?
37.
I'm using Macintosh. What is the PreScan option used for?
38.
Print the Network Configuration page
39.
Configure and use PC-FAX (CUPS) (Linux)
40.
I cannot print from my computer via USB.
41.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
42.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
43.
Install the Windows 7 built-in drivers.
44.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
45.
Why does the LCD of my machine display "CHANGE DRUM SOON"?
46.
Why doesn't the machine answer when receiving a call?
47.
How do I install the Optional Tray Module?
48.
What is the BRAdmin Professional software used for?
49.
I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
50.
Why are my sent faxes always received with a black vertical line down the page?
51.
Windows 10 Support Information
52.
The printer status is Offline or Paused.
53.
Functions supported in the Windows 7 built-in drivers
54.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
55.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
56.
When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
57.
Why does the display read "Cover Open"?
58.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
59.
What kind of memory can I use?
60.
How do I improve the copy or fax quality?