FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/mfc8870dw_us_eu.jpg)
MFC-8870DW
323 Results
31.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
32.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
33.
I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
34.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
35.
Delete print jobs from the print queue.
36.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
37.
Can I print from or scan to Android™ Smartphone?
38.
When I send a fax from the machine, an error "not register." or "not registered." is displayed.
39.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
40.
Confirm that a FAX I sent was received correctly
41.
I cannot install Brother drivers on Debian 10 or later (Linux)
42.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
43.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
44.
I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
45.
Change the printer driver settings (Windows/macOS)
46.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
47.
I cannot connect to the Active Directory running on Windows Server 2003 using the LDAP feature. The error message "error code=8" appears at the end of the configuration using Web Based Management, or "Server Time-out" error message appears on the LCD. What should I do?
48.
The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
49.
Set up your Brother machine on a wireless network.
50.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
51.
Download a file from the "Downloads" section and save it to Windows 8 computer.
52.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
53.
How to identify your Operating System (OS).
54.
I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
55.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
56.
Scan multiple pages into one file instead of each scan being saved as a separate file.
57.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
58.
What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
59.
How many copies can I make when I sort multiple copies using the ADF?
60.
How do I clear the message "Paper Jam Duplex" from the LCD?