FAQs & Troubleshooting
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MFC-9010CN
269 Results
31.
How to identify your Operating System (OS).
32.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
33.
The toner does not fix to paper well. (Poor fixing)
34.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
35.
What is the recommended paper?
36.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
37.
Can I use AirPrint with my Brother machine?
38.
I still receive the error message "Replace Drums", "Replace Drum(X)", "Drums End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
39.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
40.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
41.
Carry out calibration to improve the color density
42.
Size mismatch
43.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
44.
Drum Error (Drum!)
45.
Document Jam
46.
Jam Tray
47.
Reset the network settings to the factory default (video instructions).
48.
Print on envelopes, labels or thick paper from the Manual feed slot
49.
Clean the scanner to improve the copy or fax quality
50.
Scan from the Brother iPrint&Scan application using Windows Phone.
51.
Can I print on transparencies e.g. for overhead projectors?
52.
I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
53.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
54.
Locate files scanned with ControlCenter3 (For Windows)
55.
Adjust color settings by using the custom setting in the printer driver
56.
Scan multiple pages into one file instead of each scan being saved as a separate file.
57.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
58.
Jam Inside
59.
Printouts have wrinkles.
60.
Can I use non-Brother or third party supplies with the Brother machine?