FAQs & Troubleshooting
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MFC-9420CN
293 Results
31. 09/06/2022
Configure and use PC-FAX (CUPS) (Linux)
32. 08/22/2022
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
33. 08/22/2022
Configure the Scan to Email Feature (Linux)
34. 08/09/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
35. 08/08/2022
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
36. 08/03/2022
"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
37. 07/26/2022
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
38. 07/26/2022
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
39. 07/26/2022
Configure and use the Scan Key Tool (Linux)
40. 07/20/2022
Uninstall the drivers. (Mac OS X 10.5)
41. 05/09/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
42. 04/20/2022
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
43. 04/07/2022
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
44. 04/01/2022
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
45. 04/01/2022
Scan multiple pages into one file instead of each scan being saved as a separate file.
46. 03/24/2022
I cannot save a file downloaded from the Brother support website (For Windows)
47. 03/17/2022
I cannot install the driver when using the Driver Install Tool. (Linux)
48. 01/06/2022
I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
49. 11/10/2021
Open the Control Panel (For Windows)
50. 10/12/2021
I cannot install Brother drivers on Debian 10 or later (Linux)
51. 09/30/2021
Uninstall the drivers (Windows)
52. 01/19/2021
ControlCenter3 displays a blank screen at startup (Windows)
53. 12/29/2020
Scan a document in OS X 10.8/macOS 10.12 - 10.15.
54. 07/27/2020
The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
55. 07/16/2020
Cannot print after a Windows 10 update (June 2020)
56. 07/06/2020
I cannot scan when using SELinux (Security-Enhanced Linux)
57. 07/06/2020
Scan using XSane or GIMP (Linux)
58. 07/06/2020
Important points for specifying the scan area (Linux)
59. 07/06/2020
What driver package format is supported by my Linux distribution?
60. 05/13/2020
Configure scan settings without administrator privileges (Linux)