FAQs & Troubleshooting
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MFC-J425W
359 Results
31.
Delete print jobs from the print queue.
32.
Where is the USB port on the machine?
33.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
34.
I cannot install Brother drivers on Debian 10 or later (Linux)
35.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
36.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
37.
Change the number of times my Brother machine rings before it answers.
38.
The printer status is Offline or Paused.
39.
One or more of my colors are not printing (blank).
40.
I cannot print using my Brother machine on a wireless network (Mac)
41.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
42.
I cannot save a file downloaded from the Brother support website (For Windows)
43.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
44.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
45.
Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
46.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
47.
I cannot print using my Brother machine on a wireless network (Windows)
48.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
49.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
50.
I still receive the error message "Paper Jam" after I removed the jammed paper.
51.
When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
52.
I cannot make borderless prints.
53.
Will my Brother machine work with Voice Over Internet Protocol (VoIP)?
54.
No Ink Cartridge
55.
Adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine.
56.
What is Brother iPrint&Scan?
57.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
58.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
59.
Where can I find the ink cartridges for my new Brother machine?
60.
I'm using MagicJack and am having problems sending or receiving faxes.