FAQs & Troubleshooting
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MFC-J470DW
327 Results
31.
Load paper in the paper tray
32.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
33.
Can I print from or scan to Android™ Smartphone?
34.
I can print but cannot scan via network. (For Windows)
35.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
36.
The scanner cover support has come off. (With Video Instructions)
37.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
38.
Use voice mail on the same line as my Brother machine.
39.
I cannot print from my computer via USB.
40.
Forward a fax to another fax machine when my machine has a mechanical problem.
41.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
42.
I cannot find some option in the Printing preferences. (For Windows)
43.
Unable to Print XX
44.
Scan multiple pages into one file instead of each scan being saved as a separate file.
45.
Can I transfer faxes to the PC when my machine has a mechanical problem?
46.
I cannot install Brother drivers on Debian 10 or later (Linux)
47.
Where can I find the ink cartridges for my new Brother machine?
48.
Load legal size paper in the paper tray.
49.
Wrong Paper Size
50.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
51.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
52.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
53.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
54.
Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
55.
Combine multiple scanned documents into a single file with PaperPort™
56.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
57.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
58.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
59.
What is AirPrint?
60.
Choose receive mode.