FAQs & Troubleshooting
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MFC-J475DW
325 Results
31.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
32.
Load envelopes
33.
The scanner cover support has come off. (With Video Instructions)
34.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
35.
I cannot find some option in the Printing preferences. (For Windows)
36.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
37.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
38.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
39.
What driver package format is supported by my Linux distribution?
40.
Set up your Brother machine on a wireless network.
41.
Delete print jobs from the print queue.
42.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
43.
My brother machine will not stop ringing when it is not in use.
44.
How do I know which side up my photo paper should be in the tray?
45.
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
46.
One or more of my colors are not printing (blank).
47.
I cannot save a file downloaded from the Brother support website (For Windows)
48.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
49.
Change the printer driver settings (Windows/macOS)
50.
Forward a fax to another fax machine when my machine has a mechanical problem.
51.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
52.
Ink Absorber Full
53.
Load legal size paper in the paper tray.
54.
Cover is Open
55.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
56.
Wireless setup is requesting a WPS PIN to complete the setup
57.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
58.
Printing/ Scanning with a mobile device
59.
I cannot make borderless prints.
60.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.