FAQs & Troubleshooting
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MFC-J491DW
280 Results
31.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
32.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
33.
I cannot save a file downloaded from the Brother support website (For Windows)
34.
I cannot print using my Brother machine on a wireless network (Mac)
35.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
36.
(Video) Connect telephone line and power cords
37.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
38.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
39.
I cannot find some option in the Printing preferences. (For Windows)
40.
Printing/ Scanning with a mobile device
41.
Cover is Open
42.
Change the Print Setting Options When Having Printing Problems
43.
Check the Print Alignment from Your Brother Machine
44.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
45.
(Video) Unpack your Brother machine
46.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
47.
Scan multiple pages into one file instead of each scan being saved as a separate file.
48.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
49.
Print as a Poster (Windows®)
50.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
51.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
52.
Set up your Brother machine on a wireless network.
53.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
54.
When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
55.
The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
56.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
57.
Scan from the Brother iPrint&Scan application using Windows Phone.
58.
Combine multiple scanned documents into a single file with PaperPort™
59.
Cannot Detect Ink Volume
60.
I cannot scan a document using Brother iPrint&Scan (Windows/macOS)