FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/mfcj5930dw_us_eu.jpg)
MFC-J5930DW
343 Results
31.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
32.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
33.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
34.
The printer status is Offline or Paused.
35.
One or more of my colors are not printing (blank).
36.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
37.
About Envelopes
38.
"Offline" appears on the Status Monitor.
39.
Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
40.
Change the Print Setting Options When Having Printing Problems
41.
Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
42.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
43.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
44.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
45.
Document Jam
46.
What is the default password for my Brother machine?
47.
Load Ledger, Legal, or A3 Size Paper in Paper Tray #1 / Paper Tray #2
48.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
49.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
50.
Can third party ink be used to refill the ink cartridges?
51.
I cannot install Brother drivers on Debian 10 or later (Linux)
52.
When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
53.
Load Documents on the Scanner Glass
54.
Forward Incoming Faxes to Another Machine
55.
Easy Scan to E-mail
56.
My Brother machine could not be found over the network when I installed drivers on my computer.
57.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
58.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
59.
Wrong Tray Setting or Wrong Tray Settings
60.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".