FAQs & Troubleshooting
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MFC-J6510DW
389 Results
31.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
32.
What is the recommended paper?
33.
I cannot print using my Brother machine on a wireless network (Windows)
34.
I cannot start ControlCenter4.
35.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
36.
The printer status is Offline or Paused.
37.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
38.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
39.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
40.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
41.
No Paper Fed
42.
Can I transfer faxes to the PC when my machine has a mechanical problem?
43.
Document Jam
44.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
45.
How do I load envelopes into my machine?
46.
Connect your Brother machine to your mobile device via a wireless router or access point.
47.
Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
48.
Unable to Scan AX
49.
Unable to Print 5X
50.
The edge of glossy paper is smudged.
51.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
52.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
53.
What driver package format is supported by my Linux distribution?
54.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
55.
One or more of my colors are not printing (blank).
56.
Add your Brother machine with AirPrint (macOS)
57.
Set up your Brother machine on a wireless network.
58.
Cannot choose Ledger as a paper size in Macintosh OS X
59.
I cannot make borderless prints.
60.
Low Temperature