FAQs & Troubleshooting
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MFC-J6710DW
396 Results
31.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
32.
Unable to Print XX
33.
No Paper Fed
34.
Is my Brother machine compatible with Windows Vista?
35.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
36.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
37.
How do I know which side up my photo paper should be in the tray?
38.
Replace Ink
39.
How do I load envelopes into my machine?
40.
Wrong Paper Size
41.
I cannot install Brother drivers on Debian 10 or later (Linux)
42.
What driver package format is supported by my Linux distribution?
43.
I cannot print using my Brother machine on a wireless network (Mac)
44.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
45.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
46.
If I use the On/Off key to turn my machine off, can I still receive faxes?
47.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
48.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
49.
Make my copied images lighter or darker.
50.
Improve poor print quality.
51.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
52.
Enable the Brother machine's network interface.
53.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
54.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
55.
What is AirPrint?
56.
How many times will my Brother machine automatically redial a number?
57.
Can I transfer faxes to the PC when my machine has a mechanical problem?
58.
Document Jam
59.
When I print, the pages are smudged with ink.
60.
Scan from the Brother iPrint&Scan application using Windows Phone.