FAQs & Troubleshooting
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MFC-J6920DW
277 Results
31. 03/17/2023
Open the "Scanners and Cameras" and Properties.
32. 02/15/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
33. 02/14/2023
Receive faxes on the computer for Windows (PC-FAX Receive)
34. 02/14/2023
I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
35. 02/14/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
36. 12/19/2022
Cannot Detect Ink Volume
37. 12/19/2022
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
38. 12/13/2022
How to identify your Operating System (OS).
39. 10/20/2022
How do I use Mopria™ Print Service (MPS) with my Brother machine?
40. 10/17/2022
Send a fax using PC-FAX with LPD/LPRng (Linux)
41. 09/27/2022
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
42. 09/06/2022
Configure and use PC-FAX (CUPS) (Linux)
43. 08/31/2022
After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
44. 08/30/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
45. 08/22/2022
Configure the Scan to Email Feature (Linux)
46. 08/16/2022
Printer Locked
47. 08/09/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
48. 07/26/2022
Configure and use the Scan Key Tool (Linux)
49. 06/30/2022
I can print but cannot scan via network. (For Mac)
50. 06/30/2022
Scan a document into PaperPort™ using the TWAIN driver
51. 06/23/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
52. 05/09/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
53. 04/20/2022
Uninstall the Brother Software and Drivers (Windows)
54. 04/14/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
55. 04/07/2022
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
56. 04/01/2022
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
57. 03/24/2022
I cannot find some option in the Printing preferences. (For Windows)
58. 03/24/2022
I cannot save a file downloaded from the Brother support website (For Windows)
59. 03/17/2022
I cannot install the driver when using the Driver Install Tool. (Linux)
60. 12/14/2021
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)