FAQs & Troubleshooting
Latest |
MFC-J6935DW
344 Results
31. 03/27/2023
"Offline" appears on the Status Monitor.
32. 03/27/2023
Install the built-in drivers (For Windows 8 and Windows 10)
33. 03/27/2023
Change the printer driver settings (Windows/macOS)
34. 03/27/2023
The printer status is Offline or Paused.
35. 03/23/2023
Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
36. 03/17/2023
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
37. 03/17/2023
Open the "Scanners and Cameras" and Properties.
38. 02/15/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
39. 02/15/2023
Receive faxes on the computer for Windows (PC-FAX Receive)
40. 02/14/2023
I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
41. 02/14/2023
Scan a document in Windows 8 and Windows 10.
42. 02/14/2023
Transfer faxes to the PC when my machine has a mechanical issue.
43. 02/14/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
44. 01/13/2023
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
45. 12/19/2022
Cannot Detect Ink Volume
46. 12/19/2022
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
47. 12/19/2022
Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
48. 12/19/2022
Can third party ink be used to refill the ink cartridges?
49. 12/13/2022
Open the Status Monitor
50. 12/13/2022
How to identify your Operating System (OS).
51. 11/24/2022
Import a Certificate and Private Key
52. 11/15/2022
Export the Certificate and Private Key
53. 10/24/2022
Install a Certificate on Your Brother Machine
54. 10/20/2022
How do I use Mopria™ Print Service (MPS) with my Brother machine?
55. 10/17/2022
Send a fax using PC-FAX with LPD/LPRng (Linux)
56. 10/17/2022
Register the IC card for user authentication in Secure Function Lock
57. 10/13/2022
Print the Network Configuration Report
58. 10/04/2022
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
59. 09/27/2022
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
60. 09/26/2022
Configure Email Sending or Receiving Using Web Based Management