FAQs & Troubleshooting
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MFC-L5850DW
340 Results
31. 06/01/2023
Add your Brother machine with AirPrint (macOS)
32. 06/01/2023
Delete print jobs from the print queue.
33. 05/16/2023
I cannot print from my computer via USB.
34. 04/26/2023
I cannot print using my Brother machine on a wired network. (Windows/macOS)
35. 04/10/2023
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
36. 04/07/2023
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
37. 04/07/2023
I cannot print on a wireless (Wi-Fi) network (Windows)
38. 04/03/2023
Change machine settings from your computer.
39. 03/27/2023
Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
40. 03/27/2023
"Offline" appears on the Status Monitor.
41. 03/27/2023
Install the built-in drivers (For Windows 8 and Windows 10)
42. 03/27/2023
Change the printer driver settings (Windows/macOS)
43. 03/27/2023
The printer status is Offline or Paused.
44. 03/17/2023
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
45. 03/17/2023
Open the "Scanners and Cameras" and Properties.
46. 02/15/2023
How to use Driver Deployment Wizard(only available for Windows)
47. 02/15/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
48. 02/15/2023
Receive faxes on the computer for Windows (PC-FAX Receive)
49. 02/14/2023
Scan a document in Windows 8 and Windows 10.
50. 02/14/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
51. 12/19/2022
Can I use non-Brother or third party supplies with the Brother machine?
52. 12/19/2022
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
53. 12/13/2022
How to identify your Operating System (OS).
54. 11/24/2022
Log on as a restricted user when the Secure Function Lock feature is turned ON.
55. 11/24/2022
Import a Certificate and Private Key
56. 11/15/2022
Export the Certificate and Private Key
57. 10/25/2022
Print Documents Securely Using SSL/TLS
58. 10/24/2022
Install a Certificate on Your Brother Machine
59. 10/20/2022
How do I use Mopria™ Print Service (MPS) with my Brother machine?
60. 10/17/2022
Send a fax using PC-FAX with LPD/LPRng (Linux)