FAQs & Troubleshooting
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MW-120
47 Results
31. 03/31/2022
How to delete the registry information and files related to the printer driver
32. 03/28/2022
I connected multiple printers of the same model to one computer but can only print from one of them.
33. 03/28/2022
I cannot save a file downloaded from the Brother support website (For Windows)
34. 11/16/2020
Is it possible to use a rubber stamp on the thermal paper?
35. 11/16/2020
How long does it usually take to charge the battery?
36. 10/07/2020
Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
37. 05/19/2020
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
38. 05/13/2020
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
39. 05/08/2020
Are there any precautions needed when using thermal paper?
40. 04/06/2020
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
41. 03/31/2020
The printer will not turn on.
42. 03/31/2020
Can I use my car cigarette lighter socket to charge the battery?
43. 03/27/2020
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
44. 03/20/2019
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
45. 03/12/2019
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
46. 01/06/2015
Error messages do not appear when using the USB connection of my printer.
47. 01/05/2015
I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)