FAQs & Troubleshooting
Latest |
MW-140BT
57 Results
31. 06/12/2023
The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
32. 06/12/2023
The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
33. 04/12/2023
Where can I find my Brother printer's serial number?
34. 10/20/2022
What do the indicator lights on the printer mean?
35. 04/18/2022
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
36. 03/31/2022
How to delete the registry information and files related to the printer driver
37. 03/28/2022
I connected multiple printers of the same model to one computer but can only print from one of them.
38. 03/28/2022
I cannot save a file downloaded from the Brother support website (For Windows)
39. 11/27/2020
How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
40. 11/16/2020
The AC adapter does not work.
41. 11/16/2020
Is it possible to use a rubber stamp on the thermal paper?
42. 11/16/2020
How long does it usually take to charge the battery?
43. 10/07/2020
Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
44. 05/19/2020
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
45. 05/18/2020
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
46. 05/13/2020
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
47. 05/08/2020
Are there any precautions needed when using thermal paper?
48. 04/21/2020
The Bluetooth® installation asks me for a PIN (or Pass Key). Where can I find this information?
49. 04/06/2020
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
50. 03/31/2020
The printer will not turn on.
51. 03/31/2020
Can I use my car cigarette lighter socket to charge the battery?
52. 03/27/2020
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
53. 10/16/2019
Although the print command was sent to the MPrint printer, the printer does not print.
54. 03/20/2019
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
55. 03/12/2019
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
56. 01/06/2015
Error messages do not appear when using the USB connection of my printer.
57. 01/05/2015
I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)