FAQs & Troubleshooting
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MW-145BT
64 Results
31. 06/12/2023
The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
32. 06/12/2023
The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
33. 06/12/2023
The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
34. 04/12/2023
Where can I find my Brother printer's serial number?
35. 10/20/2022
What do the indicator lights on the printer mean?
36. 04/18/2022
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
37. 03/31/2022
How to delete the registry information and files related to the printer driver
38. 03/28/2022
I connected multiple printers of the same model to one computer but can only print from one of them.
39. 03/28/2022
I cannot save a file downloaded from the Brother support website (For Windows)
40. 12/09/2021
How do I transfer label templates with P-touch Transfer Express?
41. 10/08/2021
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
42. 07/27/2021
How do I transfer templates or other data from the computer to the printer?
43. 11/27/2020
How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
44. 11/25/2020
How do I transfer label templates with P-touch Transfer Express for Windows Mobile?
45. 11/16/2020
The AC adapter does not work.
46. 11/16/2020
Is it possible to use a rubber stamp on the thermal paper?
47. 11/16/2020
How long does it usually take to charge the battery?
48. 10/15/2020
The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
49. 10/07/2020
Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
50. 05/19/2020
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
51. 05/18/2020
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
52. 05/13/2020
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
53. 05/08/2020
Are there any precautions needed when using thermal paper?
54. 04/21/2020
The Bluetooth® installation asks me for a PIN (or Pass Key). Where can I find this information?
55. 04/06/2020
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
56. 03/31/2020
The printer will not turn on.
57. 03/31/2020
Can I use my car cigarette lighter socket to charge the battery?
58. 03/27/2020
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
59. 10/07/2019
When I try to print multiple pages via Bluetooth® from a Windows 8 computer, the print becomes garbled.
60. 03/20/2019
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)