FAQs & Troubleshooting
![]() |
Latest |
![](/g/b/img/product/pj663eus.jpg)
PJ-663
88 Results
31. 06/02/2023
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
32. 04/12/2023
Where can I find my Brother printer's serial number?
33. 05/02/2022
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
34. 04/18/2022
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
35. 03/31/2022
How to delete the registry information and files related to the printer driver
36. 03/28/2022
I connected multiple printers of the same model to one computer but can only print from one of them.
37. 03/28/2022
I cannot save a file downloaded from the Brother support website (For Windows)
38. 12/09/2021
How do I transfer label templates with P-touch Transfer Express?
39. 12/09/2021
How do I connect the printer and my computer via Bluetooth®? (for Windows)
40. 10/08/2021
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
41. 07/27/2021
How do I transfer templates or other data from the computer to the printer?
42. 12/17/2020
How do I connect the printer and my computer via USB cable?
43. 12/16/2020
How to charge the rechargeable Ni-MH battery
44. 11/25/2020
How to install the rechargeable Ni-MH Battery (Optional)
45. 11/25/2020
How do I transfer label templates with P-touch Transfer Express for Windows Mobile?
46. 11/17/2020
The printed image is out of alignment.
47. 10/15/2020
The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
48. 06/12/2020
How do I print from a computer?
49. 05/19/2020
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
50. 05/13/2020
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
51. 04/14/2020
How do I clean the Platen Roller?
52. 04/14/2020
How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.6 / 10.7)
53. 04/06/2020
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
54. 03/30/2020
How to connect to an AC power outlet (Optional)
55. 03/27/2020
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
56. 12/25/2019
How to install the rechargeable Li-ion Battery (Optional)
57. 12/09/2019
I cannot print LibreOffice documents in landscape orientation. (Linux®)
58. 12/09/2019
The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
59. 12/09/2019
Some of the print options in OpenOffice do not work. (Linux®)
60. 12/09/2019
I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)