FAQs & Troubleshooting
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MFC-640CW
311 Results
61.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
62.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
63.
The BRAdmin Professional software is not able to locate the Brother machine on my network.
64.
I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?
65.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
66.
Configure and use PC-FAX (CUPS) (Linux)
67.
Cannot print after a Windows 10 update (June 2020)
68.
Protect your Brother machine against unauthorised access over the network
69.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
70.
How to identify your Operating System (OS).
71.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
72.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
73.
I replaced my ink cartridge but the LCD is still displaying "Near Empty".
74.
I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
75.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
76.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
77.
Why doesn't the machine answer when receiving a call?
78.
What is the BRAdmin Professional software used for?
79.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
80.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
81.
Open the "Scanners and Cameras" and Properties.
82.
I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes. What can I do?
83.
I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes. What can I do?
84.
When I print, the pages are smudged with ink. What should I do?
85.
How do I clean the Scanner to improve the copy or fax quality?
86.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
87.
Configure the Scan to Email Feature (Linux)
88.
I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
89.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
90.
The driver installation finished successfully but I cannot print. (Linux)