FAQs & Troubleshooting
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PT-1960
80 Results
1.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
2.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
3.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
4.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
5.
How to use a 9/64" (3.5 mm) wide tape
6.
How do I uninstall the printer driver?
7.
Where can I find my Brother printer's serial number?
8.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
9.
How do I clear the display?
10.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
11.
How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
12.
Printing is not possible. (USB connection)
13.
What does the error message "CHR SIZE AUTO?" on the display mean?
14.
Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
15.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
16.
When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
17.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
18.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
19.
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
20.
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
21.
How do I change the size of characters?
22.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
23.
Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
24.
How to identify your Operating System (OS) for Windows or Mac
25.
How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
26.
How to open the Devices and Printers window
27.
Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
28.
What is the difference between the Auto Format command and the Apply Layout Style command?
29.
How do I create name badges by joining "First Name" and "Last Name" fields together?
30.
How do I reset the machine to the default settings?