FAQs & Troubleshooting
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PT-9800PCN
174 Results
1.
Where can I download the latest P-touch Editor for Mac?
2.
Can I print from any software other than P-touch Editor? (for Windows)
3.
How do I transfer label or slip templates?
4.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
5.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
6.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
7.
How is the print head cleaning cassette used?
8.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
9.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
10.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
11.
How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
12.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
13.
I cannot save a file downloaded from the Brother support website (For Windows)
14.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
15.
The paper settings specified from the server computer are not reflected on the client computer.
16.
How do I transfer label templates with P-touch Transfer Express?
17.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
18.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
19.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
20.
(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
21.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
22.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
23.
Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
24.
The Windows Logo testing warning appears during installation. Is it OK to install the driver?
25.
The tape got jammed or stuck in the printer.
26.
How do I transfer label templates to the printer via network? (BRAdmin Professional)
27.
Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
28.
Printing is not possible. (USB connection)
29.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
30.
How do I create an Address Label? (P-touch Editor 5.x for Windows)