FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/ads2000_us.jpg)
ADS-2000
70 Results
1.
Multifeed
2.
Duplex (two-sided) scan
3.
Replace Roller
4.
Document Jam
5.
Out of Memory
6.
Replace Parts
7.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
8.
Replace Pad
9.
Configuring frequently-used scan settings on your computer.
10.
How to identify your Operating System (OS).
11.
Can I scan to an Android™ Smartphone?
12.
Cover is Open
13.
Paper suitable for scanning
14.
I cannot save a file downloaded from the Brother support website (For Windows)
15.
Scan documents longer than 14 inches (35.5 cm) using ControlCenter
16.
My Brother machine sound level is high while scanning documents.
17.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
18.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
19.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
20.
What do the LED indications mean?
21.
When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
22.
What driver package format is supported by my Linux distribution?
23.
Unusable Device
24.
Changing scan settings in ControlCenter.
25.
What types of USB flash drive can I use for the Direct Scan feature (Scan to USB)?
26.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
27.
Scan Unable
28.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
29.
Can I print from and scan to iPhone, iPod touch and iPad?
30.
In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?