FAQs & Troubleshooting
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ADS-2000e
60 Results
1.
Document Jam
2.
Multifeed
3.
Configuring frequently-used scan settings on your computer.
4.
Replace Roller
5.
Duplex (two-sided) scan
6.
Replace Pad
7.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
8.
How to identify your Operating System (OS).
9.
Load Documents
10.
Can I scan to an Android™ Smartphone?
11.
Replace Parts
12.
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
13.
Scan documents longer than 14 inches (35.5 cm) using ControlCenter
14.
Cover is Open
15.
I cannot save a file downloaded from the Brother support website (For Windows)
16.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
17.
How can I scan and save documents to the Android™ mobile devices using my Brother machine?
18.
Paper suitable for scanning
19.
When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
20.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
21.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
22.
Can I print from and scan to iPhone, iPod touch and iPad?
23.
Out of Memory
24.
In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
25.
Unusable Device
26.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
27.
My Brother machine sound level is high while scanning documents.
28.
Scan multiple pages into one file instead of each scan being saved as a separate file.
29.
Uninstall the Brother Software and Drivers (Windows)
30.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)