FAQs & Troubleshooting
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ADS-2500W
105 Results
1.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
2.
Scan documents longer than 14 inches (35.5 cm) using ControlCenter
3.
Configuring frequently-used scan settings on your computer.
4.
Duplex (two-sided) scan
5.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
6.
What is Brother iPrint&Scan?
7.
Can I print from or scan to Android™ Smartphone?
8.
Multifeed
9.
Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
10.
Replace Pad
11.
Replace Parts
12.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
15.
What is Infrastructure mode?
16.
What driver package format is supported by my Linux distribution?
17.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
18.
What is Brother Web Connect?
19.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
20.
How do I setup my ADS scanner to Scan to network, without getting “Sending Error” or “Submit Error” message?
21.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
22.
When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
23.
What types of USB flash drive can I use for the Direct Scan feature (Scan to USB)?
24.
Paper suitable for scanning
25.
How to identify your Operating System (OS).
26.
Unable to Scan XX
27.
I cannot scan from my computer via network. (For Windows)
28.
Download and install the ADS scanner driver (Full Driver & Software Package) for Windows via USB connection
29.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
30.
Replace Roller