FAQs & Troubleshooting
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1.
What is Brother iPrint&Scan?
2.
Load Business Cards
3.
Reset the Usage Counters
4.
Your Scanner Cannot Be Detected on the Network During Installation
5.
Scanning and Other Problems
6.
Set up a Scan to Network Profile
7.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
8.
Save Scanned Documents on Your Computer
9.
How to identify your Operating System (OS).
10.
Set a Login Password for Web Based Management
11.
I cannot save a file downloaded from the Brother support website (For Windows)
12.
Reset the network settings to the factory default.
13.
Wireless setup is requesting a WPS PIN to complete the setup
14.
Load Documents
15.
Reset Your Brother Machine
16.
Load Non-standard Size Documents
17.
Scan Using Web Services from the Brother Machine (Windows® 7, Windows® 8 and Windows® 10)
18.
Send an Email Securely
19.
Load a Plastic Card
20.
Enable the Brother machine's network interface.
21.
Load Documents Longer than Standard Size
22.
Set up your Brother machine on a wireless network.
23.
Your Brother Machine Cannot Scan over the Network
24.
Clean the Scanner and Rollers
25.
Install PaperPort™ 12SE / 14SE (Windows)
26.
Acceptable Documents
27.
Replace the Pick Up Roller
28.
Load Standard Size Documents
29.
What driver package format is supported by my Linux distribution?
30.
Update the Driver or Firmware for your Brother machine