FAQs & Troubleshooting
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DCP-1000
161 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
4.
Can I print from or scan to Android™ Smartphone?
5.
Functions supported in the Windows 7 built-in drivers
6.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
7.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
8.
The paper is skewed when it's printed.
9.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
10.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
11.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
12.
I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
13.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
14.
Install the built-in drivers (For Windows 8 and Windows 10)
15.
I cannot install Brother drivers on Debian 10 or later (Linux)
16.
What driver package format is supported by my Linux distribution?
17.
Delete print jobs from the print queue.
18.
Change the printer driver settings (Windows/macOS)
19.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
20.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
21.
How to identify your Operating System (OS).
22.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
23.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
24.
How can I clear the "PAPER JAM" error message?
25.
Can I use non-Brother or third party supplies with the Brother machine?
26.
I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?
27.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
28.
When trying to print from Mac OS® X the print queue is stopped.
29.
I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
30.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)