FAQs & Troubleshooting
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DCP-130C
206 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
Can I print from or scan to Android™ Smartphone?
4.
How do I know which side up my photo paper should be in the tray?
5.
How do I load paper?
6.
Install the built-in drivers (For Windows 8 and Windows 10)
7.
Scan and save a document in PDF format (Scan to File)
8.
I cannot install Brother drivers on Debian 10 or later (Linux)
9.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
10.
The printer status is Offline or Paused.
11.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
12.
How do I clear Machine Error 46?
13.
How do I load 10 x 15 Glossy paper into my machine?
14.
Delete print jobs from the print queue.
15.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed new ink cartridges?
16.
How do I clear the message "PAPER JAM" from the display?
17.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
18.
What driver package format is supported by my Linux distribution?
19.
Change the printer driver settings (Windows/macOS)
20.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
21.
Can I print using only the black ink cartridge when the Color cartridges have run out?
22.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
23.
How to identify your Operating System (OS).
24.
Scan multiple pages into one file instead of each scan being saved as a separate file.
25.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
26.
The edge of glossy paper is smudged.
27.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
28.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
29.
Is there a way to view how much ink is remaining?
30.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.